TERMS AND CONDITIONS

Last Updated 3/1/2025

The client explicitly waives its own standard terms and conditions, even if these were drawn up after these standard terms and conditions of sale. In order to be valid, any derogation must be expressly agreed to in advance in writing.

  1. For our customers on net 30 Terms, Our invoices are payable within 21 working days, unless another payment timeframe is indicated on either the invoice or the order. In the event of non-payment by the due date, Falcon Precision reserves the right to request a fixed interest payment amounting to 3% of the sum remaining due. Falcon Precision will be authorized to suspend any provision of services without prior warning in the event of late payment.
  2. If a payment is still outstanding more than sixty (60) days after the due payment date, Falcon Precision reserves the right to call on the services of a debt recovery company. All legal expenses will be payable by the client.
  3. Certain countries apply withholding at source on the amount of invoices, in accordance with their internal legislation. Any withholding at source will be paid by the client to the tax authorities. Under no circumstances can Falcon Precision become involved in costs related to a country's legislation. The amount of the invoice will therefore be due to Falcon Precision in its entirety and does not include any costs relating to the legislation of the country in which the client is located.
  4. Falcon Precision undertakes to do its best to supply performant services in due time in accordance with the agreed timeframes. However, none of its obligations can be considered as being an obligation to achieve results. Falcon Precision cannot under any circumstances, be required by the client to appear as a third party in the context of any claim for damages filed against the client by an end consumer.
  5. In order for it to be admissible, Falcon Precision must be notified of any claim by means of a letter sent by recorded delivery to its registered office within 8 days of the delivery of the goods or the provision of the services.
  6. All our contractual relations will be governed exclusively by United States law.
  7. Deposit and restocking fee terms: We require a 30% down payment on all orders involving control system integrations before ordering parts and starting any work, this is due to restocking fees that we may incur on components ordered if an order is canceled. If order is canceled once control components have been ordered we will use the deposit to cover any restocking fees and refund any remaining balance of the deposit and a receipt will be sent showing the restocking fee as paid and will show the amount if any to be refunded. We do it this way as restocking fees vary by vendor and would rather not charge the highest restocking fee to our customer. Refunds may take up to 30 days if components have already been ordered and need returned. Any changes/modifications may incur a restocking fee if the change/modification requires the return of a component. In the case of a change/modification the restocking fee fill be included on the quote that will be provided for such change/modification.
  8. Orders placed from our online store are paid in full at checkout and do not qualify for net terms. If you are a net terms customer please reach out to your representative to place your order if you would like to use your net terms. We are working to integrate the use of net terms from our site and hope to have this option available soon.
  9. Payment terms: All new customers will be due upon receipt until they reach a minimum of $10,000 in invoiced transactions. After reaching the minimum $10,000 of invoiced transactions paid, customers may request Net30 terms. Net30 terms may be revoked due to past due invoices.
  10. Please note that no products will be shipped prior to payment in full.
  11. The terms listed here are subject to change at anytime without notice.

 

 

Down Payment Terms

 Last Updated 1/1/2025

Control Retrofit with onsite installation payment terms:

  • 30% down payment required at time of order, project will not begin prior to receiving down payment after receiving a PO or signed quotation we will send a down payment invoice, we recommend paying this by credit card or ACH as this allows us to receive a confirmation of payment quicker and allows us to begin the project ASAP.
  • another 30% will be invoiced upon delivery of product to customer facility (normal payment terms provided to customer account).
  • the remaining 40% shall be invoiced upon completing the onsite installation, commissioning. Invoiced at normal terms set for customer.

Control Retrofit without onsite installation payment terms:

The following payment terms apply to orders where the customer is purchasing a ready built kit to install themselves or we provide the full retrofit and installation at our facility.

  • 30% down payment required at time of order, project will not begin prior to receiving down payment after receiving a PO or signed quotation we will send a down payment invoice, we recommend paying this by credit card or ACH as this allows us to receive a confirmation of payment quicker and allows us to begin the project ASAP.
  • Remaining balance invoiced at time of delivery.

If your company is not on net terms we require payment in full prior to delivery of product.

 

Tariff Adjustment Clause

Last Updated 3/15/2025

If any tariffs, duties, or similar government-imposed costs are introduced or increased after the date of this contract, Buyer agrees that the additional costs will be added to the purchase price not to exceed 5% of contract total and must be paid by Buyer.